Privacy Policy
Cornerstone Health Private Limited, hereinafter referred to as “Cornerstone” or “We”, values the privacy and security of the Personal Data entrusted to us by our patients, clients, and other stakeholders for legitimate purposes.
We strive to comply with all applicable Digital Privacy and Data Protection Regulations, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Our aim is to balance your privacy needs with our genuine and legitimate interests, enabling us to deliver quality care and fulfill our responsibilities effectively.
In this form, the terms “Personal Data” and “Information” are as defined by applicable regulations and may be used interchangeably. “Personal Data” includes Personal Information, Sensitive Personal Information, and Privileged Information.
This Privacy Consent Form explains how we collect, use, and safeguard your information when you interact with our facilities or online services. By submitting your information, you consent to the practices described herein.
What Information We Collect
We collect personal data you provide during appointments and through your interactions with us:
- Name
- Contact Information (Email, Phone)
- Date of Birth, Age, Gender
- Marital Status
- Address (Landmark, City, State, Country, Pin Code)
- Appointment Details (Date, Time, Doctor Name, Type)
- Patient ID (UHID), Visit/Encounter ID, Appointment ID
- First Registration Date
- Aster Branch (change to "Cornerstone Health Branch")
- Insurance Information (if any)
- Payment Details (Amount, Invoice Number)
How We Use Your Information
Your information may be used for:
- Providing you with requested healthcare services
- Managing your medical records and history
- Communicating with you regarding appointments, results, or follow-ups
- Improving service delivery and operational efficiency
- Marketing or promotional activities, with your consent
- Fulfilling regulatory, legal, and administrative obligations
- Conducting audits, research, and analytics
Sharing of Information
We may share your information with:
- Authorized personnel within Cornerstone Health, under strict confidentiality agreements
- Affiliates and trusted third-party partners for support services and promotional activities, such as photos, videos, social media, website listings, or advertisements
- Government bodies, regulatory authorities, or legal entities, as required by law
- Research or survey bodies, when applicable, for administrative, statistical, or historical purposes
Data Security
We adopt reasonable and appropriate physical, technical, and organizational safeguards to maintain the integrity, availability, and confidentiality of your personal data. Only authorized personnel are allowed access, under strict confidentiality obligations.
In the event of a data breach or suspected security incident, we will record, report, and act in accordance with legal requirements. If your data is believed to be affected, we will notify you with relevant information and steps taken.
Your Rights
As provided under the applicable Digital Privacy and Data Protection Regulations, you have the right to
- Request access to, correction of, or deletion of your personal data
- Object to or restrict the processing of your data on reasonable grounds
- Withdraw consent for the collection, use, and disclosure of your data (subject to limitations)
- Stop receiving promotional communications at any time
To exercise your rights, or if you have any questions, please contact our Data Privacy Officer:
Email: info@cornerstonehealth.in
Phone: +91 97455 50733